The House of Linen

Hotlel Guest Supplies

Privacy & Security

Data Protection

The House of Linen ltd is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of The House of Linen ltd branded products and services. We (and our representatives) may hold your personal details in order to process your order and/or maintain your account and/or for research purposes.

Cookies

As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. The House of Linen ltd has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with The House of Linen ltd. These cookies do not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, you will not be able to use this website.

Security Guarantee

All The House of Linen Ltd  online transactions are carried out via WorldPay.  WorldPay ensure the security and integrity of each transaction.  Please see the WorldPay security statement below.

SECURITY STATEMENT

Security is probably one of the most significant concerns for both the consumer and the retailer during an on-line transaction. In reality an on-line transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax. Information transmitted on-line is encrypted using complicated logarithm combinations, unlike these other methods that use standard medium coding. 

The WorldPay Select payment gateway uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data, protecting both the retailers and their shoppers. 

All communication between the shopper and WorldPay is encrypted to the maximum strength supported by the shopper's browser using TLS or SSL (security). Our public web servers are certified by Thawte, a public Certificate Authority, ensuring that shoppers and retailers alike can have confidence that nobody can impersonate WorldPay to obtain confidential information. 

All communication between the retailer and WorldPay, including the details of the purchase, are encapsulated using our own encrypted and digitally-signed protocol; this uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof. 


Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banks themselves. We ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code, using current best practice at all times. 

The cardholder is further protected: 

Card issuers protect cardholders from fraudulent use of their card in a “card not present” environment, such as over the Internet or telephone. As the shopper did not sign for the goods they have the absolute right to demand a chargeback if those goods did not arrive or the card was used fraudulently.

WorldPay plc, WorldPay Centre, The Science Park, Milton Road, Cambridge, CB4 0WE, UK. Tel: +44 (0)870 742 7000 Fax: +44 (0)870 742 7009 Email: sales@worldpay.com Web: www.worldpay.com Registered No. 3424752 England

Please note

We will never ask you to confirm any account or credit card details via email and if you receive an email claiming to be from info@thehouseoflinen.com asking you to do so then please ignore it and do not respond.

© 2007 the House of Linen All Rights Reserved
VAT Registration Number: 916637408

We accept the following cards... Accepted Credit Cards

Secure Credit Card transactions by Worldpay

>